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If you are in need of assistance, and no staff are currently online,
post in this forum and a member of our staff team will help you out as quickly as possible.
Please include as much information as possible, so we can be efficient in providing assistance.

Some info you may want to include in various situations:

- Coordinates of grief
- Blocks affected
- Screenshot(s)

Crash on login:
- Crash Report
- Your last location (if possible, regardless of how vague)

Forgotten Password:
- Affected Minecraft account username
- Any other accounts you may have logged in with previously
- Last time you were able to successfully login
* you will be contacted by a staff member and asked additional questions to further prove you are indeed the account owner.

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